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Frequently Asked Questions

Answering your locksmith questions day and night to make sure you are satisfied with our services.
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Ever wanted to know just what a Locksmith does or how the lock mechanism on your car operates? Browse our FAQ page and feel free to inquire here if you don’t find what you are looking for!


Are you a local company?
Yes we are locally owned and operated and proudly serving your community and surrounding areas 24/7.
Where do I find out about becoming a Locksmith?
We handle many inquiries from people interested in becoming a locksmith them self. The first step is to do your research, decide what you like to specialize in, where you’d like to work, and how strong the current market is. Taking a certification course is the next step and you can find listed schools and courses online in your specific location through the Associated Locksmiths of America.
What does a Locksmith do?
Locksmith companies provide installation,repair and replacement services to a variety of lock types. Reputable companies will be able to work with safes, commercial and residential systems, keyless and computerized entry, as well as key responder units. A locksmith can do more than just repair broken locks, they can also help you find creative security solutions for your property
I have a key marked ||Do Not Duplicate.|| Can I get a copy of it anyway?
Keys marked “Do Not Duplicate,” ” Do Not Copy,” or “Unlawful to Copy” may be duplicated only if a letter of authorization from the owner or supervisor is presented with the request for duplication. The letter should be on company letterhead and identify the key to be made, the number of keys, the person picking up the keys, and the name and number of the person writing the letter. The person picking up the keys will be required to fill out a “Request for Restricted Keys” form. We reserve the right to refuse to duplicate any key marked “Do Not Duplicate.”
I'm considering buying a safe , what advice do you have?
Securing your personal data and valuables in your home or business is always a good idea. Purchasing a wall safe can be the best solution for many people. Ask your self how much you are willing to spend, look for options that are fire proof and sturdy, and find a suitable location on your property to locate it. Depending on the size of your safe you may want it professionally installed by a locksmith who can also help you program the electronic entry system.
Do locksmiths do more than just locks and key services?
Of course! A good locksmith is a creative professional who looks for solutions to security issues in your home or business primarily. Locksmiths can fit security shutters, install CCTV on your premises, custom fit keys to your unique needs,repair damage caused by robbery, and open stuck wall safes or mailboxes without additional damages.
How do I know if my locksmith is licensed and certified?
Ask to see their State Government issued Security Employee Licence. Also most reputable companies will list their Master Security Licence numbers on advertisements, websites, etc.
How much does it cost to work with a locksmith?
A qualified licensed experienced locksmith is more efficient, will do the job quicker, provide quality workmanship, provide a warranty for products and workmanship, provide quality security solutions with better protection. This means peace of mind and saves you money in the long run. Prices vary from service to service but we provide upfront pricing and free estimates. We always recommend you consult with more than one locksmith to ensure you get the price you deserve!
What do I do if my electronic lock fails?
Today’s market is flooded with high tech security options to fit every budget and need. Most of the new lock technologies operate on electricity or WIFI and have a built in back up system in the event of power failure. If you are without electricity your lock should have a built in battery pack that acts as a secondary source so you have no need to worry!
Do you service commercial properties?
Yes we have the tools and expertise to deal with commercial lock issues as well as residential locks. Commercial systems can require continual maintenance and repair and we have the latest technologies to guarantee your satisfaction.
What types of locks do you specialize in?
We have a wide variety of lock systems including deadbolt, keyless entry, mortise locks, master key systems, panic bars, and FOBs. Depending on your needs we have the tools and ability to help you. We like to stay ahead of the current trends which means our lock portfolio is always growing!
I had a key made at a hardware store and it doesn’t work..why?
Hardware stores are not professional locksmiths, therefore their products are not guaranteed as ours are. Our machines are routinely calibrated to ensure accurate reproduction of usable keys and our dedication to excellence makes the difference in your satisfaction. Having your key laser cut ensures the highest level of quality and reliability.

” Their service is outstanding! “

– Emily

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